Support
Submit reproducible problem reports and diagnostic information for rapid expert resolution.
Choose an entry point
Use the site's contact page for account, billing, content or integration problems. Product suggestions can go through the website's feedback entry.
Include
- When the issue occurred and the affected workspace.
- Browser or AI client name and version.
- Minimal reproduction steps, expected and actual behavior.
- Error code, request ID or publishing job ID.
- A redacted screenshot only when it helps explain the problem.
Do not send passwords, API Keys, OAuth tokens, cookies or unrelated document bodies. For billing, include a billing reference rather than full payment credentials.
Before contacting support, check FAQs, MCP troubleshooting. If credentials may be exposed, revoke affected access before reporting.