Help center
Rapidly resolve common inquiries across auth, content libraries, publishing pipelines, and AI agent integrations.
Can Free users write?
Yes. Website and MCP topic, library, and document creation remain available within library, storage, and rate limits. GitHub integration requires Pro.
Why can MCP not write after I buy Pro?
Check that the call targets the workspace you upgraded. If its entitlement is active but write scope is missing, grant additional consent. See MCP troubleshooting.
Does saving publish content?
No. X requires an explicit sending action. Extension distribution requires reviewing the destination editor. A topic planning date does not publish content either.
Where is my content?
Check account, workspace, library and archive state, then wait for saving and synchronization. Do not immediately create replacement content over the original. Inspect version history when needed.
More help
Include errors and reproduction steps in reports, never passwords or tokens.